Vending.com – Vending Machines Live Chat presence   1-866-657-7549
  Login         Report Service Issue       Contact Us       Shop Online       Email A Friend
The Wittern Group
Vending.com-Vending Machines
Home
Vending Machines
Snack Vending Machines
Soda / Drink Vending Machines
Cold & Frozen Food Vending Machines
Cold Food
Frozen Food
Satellite Controller
Manual
Single Temperature
Combination Vending Machines
Coffee Vending Machine
Bulk Gumball & Candy Vending Machines
Custom Vending Equipment
Features
Used Vending Machines
Vending Machine Trade-Ins
Parts and Service
About Vending.com
Business Outlook
Careers
Contact Us
FAQ
Financing
Food Service
Healthier Vending
Industry News
International Sales
Leasing Program
Policies
Sale
Shop Online
Site Map
Vending Affiliates
Vending Services
Wittern Group
View in other languages
Think Green Vending Machines
Profit Calculator
Vending Machines > Cold & Frozen Food Vending Machines > Satellite Controller > Manual

vending machine    

satellite controller
Service Manual
 

Model: 3187 

 

Vending Machine Satellite Controller 

 

INTRODUCTION 

 

This manual contains instructions, service and installation guidelines for the vending machine Satellite Controller. 

All programming of vend functions, pricing and features are done at the controller. Changes can be made without any additional accessories or remote parts. 

Selections can be priced individually from $.05 to $99.95 in five cent increments (U.S. currency). When adapted to accept international or foreign, the maximum vend price will be 255 times the smallest denomination of coin being accepted. 

Cash accountability records Total Cash transactions and Total Vend cycles performed by the vending machine. Information for individual selections, complete rows or total machine can be compiled and used for inventory and ordering records. 

Electrical malfunctions are recorded and displayed when the machine is placed in Service Mode. Non-functional motors or selections will continue to operate if other motors become non-functional. 

Each Satellite Controller has the capability of supporting a "satellite" vending machine, such as a Can Vending Machine, Food Vending Machine (Menu Mart II), or Cold/Frozen Satellite Food Vending Machine. The satellite vending machine utilizes the Satellite Controller's existing controller, coin changer, bill changer and keypad to perform the vend functions. For details on the satellite vending machine, refer to the service manual pertaining to the specific vending machine. 

This manual should be read thoroughly in order to become familiar with the functions and features of the satellite controller. The initial set-up of a vending machine is a very important step of insuring that the equipment operates in a trouble-free manner. Following the instructions at the initial installation of the machine will avoid service problems and minimize set-up time. 

 

Component Identification

Vending Machine - Component Identification 

 

UNPACKING 

 

This machine was thoroughly inspected before leaving the factory and the delivering carrier has accepted this vendor as their responsibility. Note any damage or irregularities at the time of delivery and report them to the carrier. Request a written inspection report from the claims inspector to file any claim for damage. File the claim with the carrier (not the manufacturer) within 15 days after receipt of the machine. 

Carefully remove the outside packing material so as not to damage the finish or exterior of the machine. Inspect the machine for concealed shipping damage. Report any damage hidden by shipping material directly to the delivering carrier on a hidden damage report.  Record the model number and serial number of the vending machine for your records. These numbers can be found on the Serial Plate on the rear of the cabinet and/or inside the vending machine. Refer to these numbers on all correspondence and inquiries pertaining to satellite controller vending machine. 

Cut the plastic banding around the satellite controller. Remove the screws from the front board of the shipping skid. Slide the vending machine forward to remove from the skid.  

 

Vending Machine Unpacking  

 

PRE-INSTALLATION REQUIREMENTS 

 

The Satellite Controller and the Satellite Food Vending Machine in its place of operation should be no further than nine feet (9 ft.) from the power outlet or receptacle. The doors must open fully without interference. Most satellite units must have at least six inches (6" in.) of space between the back of the vending machine and any wall or obstruction for proper air circulation. All leg levelers must touch the floor. The vending machine must be level for proper operation and acceptance of coins through the coin changer. 

Retrieve the keys to the Satellite Controller from the coin return cup. Open the outer door and remove all internal packing material. 

Consult local, state and federal codes and regulations before installation of the vending machine. 

 

Grounding (Earthing) & Electrical

Before connecting the vending machine, the integrity of the main electrical supply must be checked for correct polarity, presence of ground (earth) and correct voltage. These checks should be repeated at six (6) month intervals with the routine safety electrical testing of the vending machine itself. 

To verify that the receptacle is properly grounded and polarized, insert one probe of a Multi-Meter (set to check AC line voltage) or a test light in the ground terminal (hole) and the other probe into the hot terminal of the outlet. 

  

If the receptacle is not properly grounded or polarized, you should contact a licensed electrician to correctly polarize and/or ground the receptacle to ensure safe operation. 

A noise suppressor (line filter) has been installed in this machine to compensate for any mains signal noise that could interfere with the normal operation of the controller. 

 

Vending Machine - 230 Volt Outlets 

Figure 1. 230 Volt Outlets

 

For proper operation of any equipment utilizing electronically controlled components, the equipment should be placed on an isolated or dedicated noise-free circuit, properly polarized and grounded. 

  

Refer to Specifications on page 2 to determine circuit amperage and protection. 

Shown in Figure 2 are two properly grounded and polarized wall outlets. Figure 1 shows two 230-volt wall outlets. Figure 1 shows a 115-volt, two-wire outlet with a three-plug adapter in place. 

 

Volt Outlets 

Volt Outlets 

Figure 2. 115 Volt Outlets

 

ASSEMBLY & INSTALLATION 

 

SAFETY & WARNING 

Always disconnect power before servicing. 

 

1           TOOLS NEEDED 

·          Phillips Screw Driver 

 

2           DO NOT CONNECT POWER TO THE Satellite Controller Vending Machine.
DO NOT CONNECT POWER TO THE SATELLITE FOOD VENDING MACHINE. 

 

3           REMOVE NEW DOOR TRIM & SAFETY BRACKET FROM INSIDE THE SATELLITE VENDING MACHINE IDENTIFY CONTENTS OF SMALL PARTS PACKAGE. 

Vending Machine - Small Parts Package 

 

4           REMOVE ANTI-CHEAT PANEL FROM FOOD VENDING MACHINE
(ANTI-CHEAT PANEL WILL BE RE-USED ON STEP 14).
 

Vending Machine - Anti-Cheat Panel 

 

5           REMOVE DOOR TRIM FROM VOOD VENDING MACHINE
(DOOR TRIM IS NO LONGER NEEDED).
 

Vending Machine - Remove Door 

 

6           INSTALL NEW DOOR TRIM ON FOOD VENDING MACHINE DOOR
(NEW DOOR TRIM SHIPPED INSIDE SATELLITE CONTROLLER).
 

Vending Machine 

 

7           POSITION SATELLITE CONTROLLER TO FOOD VENDING MACHINE. INSTALL SAFETY BRACKET. 

Vending Machine 

 

8           ADJUST SATELLITE CONTROLLER FRONT & REAR LEG LEVELERS. 

Vending Machine 

 

9           ATTACH BOTH TOP & BOTTOM BRACKETS
(LOCATED AT REAR OF SATELLITE CONTROLLER VENDING MACHINE).
 

Vending Machine 

 

Vending Machine 

 

11     REMOVE COVER. 

Vending Machine - Remove Cover 

 

12     CONNECT UMBILICAL HARNESS & POWER CORD TO SATELLITE CONTROLLER. 

Vending Machine - Install Umbilical Harness 

 

13     CONNECT UMBILICAL HARNESS TO FOOD VENDING MACHINE & INSTALL CLAMP. RE-INSTALL SATELLITE CONTROLLER COVER. 

Vending Machine 

 

14     INSTALL ANTI-CHEAT PANEL TO LEFT SIDE OF SATELLITE CONTROLLER. 

Vending Machine 

 

15     CLOSE DOORS. 

Vending Machine - Close Door 

 

16     INSTALL CLAMP AND COVER. 

Vending Machine 

 

17     CONNECT POWER TO SATELLITE CONTROLLER & FOOD VENDING MACHINE.
TURN ON POWER TO BOTH.
 

Vending Machine 

 

18     PROGRAMMING. 

Continue with price setting and other controller programming instructions on page 2. Refer to Food Vending Machine service manual for product loading instructions. 

 

Important! 

The Satellite Controller is factory programmed for a Frozen Satellite Food Vending Machine Model 3182. 

If the Frozen Satellite Food Vending Machine is to be used for vending of cold food [32°F to 41°F] or slackening frozen food [soft freeze] (15° an below) OR if connecting to a different satellite vending machine, then the Satellite Controller must be reprogrammed. Follow default configuration programming instructions on page 2. Refer to Satellite Food Vending Machine service manual for product loading information. 

 

CONTROLLER 

 

The Controller is located behind the controller cover. The Service Mode button is located on the right side of the controller and can be accessed through a hole in the cover. 

 

Vending Machine - Service Mode Button 

Figure 3. Service Mode Button

 

PROGRAMMING 

 

Also refer to attached installation instructions 4212876 for programming instructions. For additional controller Instructions refer to Service Manual Addendum 4212619. 

 

IMPORTANT 

The Satellite Controller is factory programmed (configured) for a Frozen Satellite Food Vending Machine Model 3182.  

If the Frozen Satellite Food Vending Machine is to be used for vending of cold food or slack food products OR if connecting to a different satellite vending machine, then the Satellite Controller must be reprogrammed. Refer to default configuration instructions on this section. 

 

Default Configuration

Note: Setting defaults will change all pricing to $.50 (10 x least coin) and OPTICS will need to be reset if iVend™ is present. 

 

 

STEP 

DISPLAY 

1. 

Press Service Mode Button  n . 

DIAGNOSE 

2. 

Press  A ,  B  A . 

MENU 3 

3. 

Press  A  B . 

DEFAULT 

4. 

Press  B . 

SNACK    * 

COMBO    * 

CHILLED  * 

CLO FRONT* 

FOOD     * 

SLACK    * 

FROZEN   * 

5. 

If satellite is CF-1000 Model 3162
then press  A  or  C  until
FOOD (32°F to 41°F) is displayed. 

If satellite is FF-2000 Model 3182
then press  A  or  C 
until
FOOD (32°F to 41°F), or
SLACK (15°F and below), or
FROZEN (0°F and below)
is displayed.
 

NOTE:
CF-1000 Model 3162 can only
be set to FOOD (32°F to 41°F).
 

FF-2000 Model 3182 can be set to FOOD (32°F to 41°F), SLACK (15°F and below) or FROZEN (0°F and below).  

6. 

Press  D  to save. 

DEFAULT 

7. 

Press Service Mode Button  n .  

(Sales Mode) 

 

 

For Frozen Food (32°F to 41°F) Settings Only

If the Frozen Food Model 3182 is to be used for vending cold food (32°F to 41°F) products, then default configuration must be set to FOOD (32°F to 41°F) [see DEFAULT CONFIGURATION on page 2] and set SENSOR2 as follows: 

 

STEP 

DISPLAY 

1. 

Press Service Mode Button  n  

DIAGNOSE 

2. 

Press  A ,  B ,  A . 

MENU 3 

Press  B ,  C  C . 

SHUTDOWN 

Press  C ,  B  C  C . 

SENSOR2 

3. 

Press  B . 

OFF 

4. 

If ON is displayed, go to step 6. 

If OFF is displayed,
then press  B  twice to turn to
ON *. 

ON     * 

5. 

Press  D  to save. 

ON 

6. 

Press  C . 

SET POINT 

7. 

Press  B . 

33F 

8. 

Press  C  repeatedly until -2OF displays. 

-2OF 

9. 

Press  D  to save. 

SET POINT 

10. 

Press Service Mode Button  n . 

(Sales Mode) 

 

 

Set Price 

STEP 

DISPLAY 

 

1. 

Press Service Mode Button  n . 

DIAGNOSE 

 

 

2. 

Press  A ,  B  C . 

PRICE  

 

 

Press  B  B . 

SELECT  --  

 

 

3. 

Press selection letter and number on keypad OR press starting row letter and ending row letter of selections on keypad 

Example:
Press  H   1  for selection H1 or
press  H   L  for selection rows H through L.
  

SELECT  H1  

 

 

4. 

Press  D . 

A1$OOO.5O  

 

 

5. 

Press number keys on keypad
to set price for selection(s).
 

 

 

6. 

Press  D  to save. 

SELECT  --  

 

7. 

Repeat steps 3 through 6 for other selections. 

8. 

Press Service Mode Button  n .  

(Sales Mode) 

 

 

Test Vend

STEP 

DISPLAY 

1. 

Press Service Mode Button  n . 

DIAGNOSE 

2. 

Press  A ,  A ,  B . 

TEST VEND 

Press  B . 

SELECT  -- 

3. 

Press selection letter and number on keypad OR press beginning and ending row letters of selections on keypad. 

Example:  

Press  A   1  for selection A1 or
press  A   C  for selection rows A-B-C.
  

SELECT  A1 

4. 

Press  D . 

A1$OOO.5O 

The selection and price will display with the test vend. A triple beep indicates that the selection did not properly vend.  

SELECT  -- 

5. 

Repeat steps 3 through 4 for other selections. 

6. 

Press Service Mode Button  n . 

(Sales Mode) 

 

 

Display Working Motors

STEP 

DISPLAY 

1. 

Press Service Mode Button  n . 

DIAGNOSE 

2. 

Press  C ,  B ,  B . 

MOTORS OOO 

3. 

Press Service Mode Button  n . 

(Sales Mode) 

 

 

Accounting

To display and clear reset-able sales and vend counters.

STEP 

DISPLAY 

1. 

Press Service Mode Button  n . 

DIAGNOSE 

2. 

Press  C ,  C ,  B . 

HIST SALES 

3. 

Press  C ,  C . 

RES SALES 

4. 

Press  B  to view Total Sales
since last reset or else go to step 6.
 

$OOOOOO.OO 

5. 

Press  E . 

RES SALES 

6. 

Press  C . 

RES COUNT 

7. 

Press  B  to view Total Vends
since last reset or else go to step 9. 
 

OOOOOOOO 

8. 

Press  E . 

RES COUNT 

9. 

Press  C ,  C ,  C . 

SET RANGE  

10. 

Press  C ,  C . 

RANGEVENDS 

11. 

Press  C . 

CLEAR 

12. 

To clear all reset-able values
press  B .
 

CLEARED 

13. 

Press Service Mode Button  n . 

(Sales Mode) 

 

 

POP DISPLAY WINDOW 

 

If necessary, the POP (point of purchase) Display Window graphic can be replaced. To replace the graphic, open the Satellite Controller door and find the wing nuts located behind the Display Window. Remove the wing nuts. Remove the Display Window Bezel and replace the graphic. Re-install the Display Window Bezel.

 

Vending Machine - Replacing Display Window Graphic 

Figure 4. Replacing Display Window Graphic

 

DOOR LOCK & KEYS 

 

A door lock is provided to allow locking of the Satellite Controller door separate from the satellite. This allows some security of the money in the Satellite Controller. 

The door lock keys are normally shipped inside the coin cup. Turn the key clockwise to lock or counter-clockwise to unlock. 

 

IMPORTANT 

The Satellite Controller door key must be removed before closing the satellite food vending machine door. 

 

Vending Machine - Door Lock 

Figure 5. Door Lock

 

SCHEMATIC 

 

Vending Machine Schematic 

 

Vending Machine Schematic 

 

 

  Home   Vending Machines   Parts and Service   About Vending.com   Business Outlook   Careers   Contact Us   FAQ   Financing   Food Service   Healthier Vending   Industry News   International Sales   Leasing Program   Policies   Sale   Shop Online   Site Map   Vending Affiliates   Vending Services   Wittern Group
Copyright © 2010 Outlook Management Services, L.L.C.
All Rights Reserved
MADE IN THE USA