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Vending Machines > Cold & Frozen Food Vending Machines > Cold Food > Manual

cold & Frozen food  

satellite  

Vending machine
Service Manual
 

Models: 

3612 - Cold Food 

3182 - Frozen Food 

 

INTRODUCTION 

 

This manual should be read thoroughly to become familiar with the functions and features of all components. The initial set-up of a vending machine is a very important step of insuring that the equipment operates in a trouble-free manner. Follow the instructions at the initial installation of the vending machine to avoid service problems and minimize setup time. 

This service manual contains installation and service information on the Model 3162 Cold Food Satellite Vending Machine and Model 3182 Frozen Food Satellite Vending Machine. Both vending machines do not have a controller and must be connected to a host vending machine that is equipped with a controller with Health Safety Features. 

 

NOTE: 

Unless specified otherwise in this manual, the term Satellite Food Vending Machine refers to features and/or specifications for both the Cold Food Satellite Vending Machine and Frozen Food Satellite Vending Machine.

 

Both models consist of six trays, are multiple select and operates on the "first-in, first-out" vending principle. The selections can be individually priced. Pricing is set at the host vending machine controller. It utilizes the electronics of the host vending machine for credit accumulation and refund of change when required. 

The Cold Food Satellite Vending Machine is designed to vend cold food products that require storage temperatures of 41°F (5°C) or lower. 

The Frozen Food Satellite Vending Machine is designed to for the following: 

·         Vend frozen foods that require storage temperatures of 0°F (—18°C) or lower. 

·         Vend slacking precooked frozen foods that require storage temperatures of 15°F (-9°C) or lower. 

·         Vend cold food products that require storage temperatures of 41°F (5°C) or lower. 

Each vending machine has a model and a serial number given on the Serial Number Plate attached to the inside or back of the vending machine. Record these numbers for your records in the space provided on the inside front cover. All inquires and correspondence pertaining to this vending machine should reference the model and serial numbers. 

Should you have any questions pertaining to the information in the manual, replacement parts or the operation of the vending machine you should contact your machine supplier. 

 

UNPACKING 

 

This vending machine was thoroughly inspected before leaving the factory and the delivering carrier has accepted it as their responsibility. Any damage or irregularities should be noted at the time of delivery and reported to the carrier. Request a written inspection report from the claims inspector to file any claim for damage. File the claim with the carrier (not the manufacturer) within 15 days after receipt of the vending machine. Carefully remove the outside packing material in a manner not to damage the finish or exterior of the vending machine. Inspect the vending machine for concealed shipping damage. Report any damage hidden by the shipping material directly to the delivering carrier on a Hidden Damage Report. 

Record the model number and serial number of the vending machine for your records. These numbers are on the Serial Number Plate on the back of the cabinet and/or inside the vending machine. Refer to these numbers on all correspondence and inquiries pertaining to this vending machine. 

 

Remove Shipping Pallet

CAUTION

As a safety precaution, removing the vending machine from the shipping pallet may require at least two (2) persons. This is to prevent possible bodily injury and/or damage to vending equipment or property.

 

1.      Remove all four (4) leg levelers. Discard the washers. See Figure 3.1. 

2.      Slide the vending machine towards the back of the shipping pallet so that the rear leg leveler mounting holes are exposed for easy access. Install both rear leg levelers. Keep the leg levelers slightly extended.  

3.      Continue to slide the vending machine to the rear and let the rear leg levelers touch the floor.  

4.      Tilt the vending machine back carefully. Slide the shipping pallet forward and use it to block the front of the vending machine. Install both front leg levelers.  

 5.  Tilt the vending machine back and remove the shipping pallet. Adjust all four (4) leg levelers so that machine is level and stable.  

 

Remove the Shipping Pallet  

Figure 3.1.  Remove the Shipping Pallet 

 

 

INSTALLATION 

 

Checklist

q      All shipping brackets, packing material and tape have been removed. 

q      Vending Machine has been properly leveled from left to right and front to back. 

q      Vending Machine is positioned no more than six feet from the power outlet. 

q      There is at least four inches of space between the back of the machine and any wall or obstruction for proper air circulation. 

q      Vending Machine is plugged directly into a dedicated circuit properly polarized and grounded (earthed). 

q      Vending Machine has been properly loaded. 

q      The correct vend prices have been programmed into the controller. 

q      Each price scroll agrees with the vend price. 

q      The vending machine door is closed tightly and locked. 

 

Locate Next To The Host

Place the Satellite Food Vending Machine to the right side of the host vending machine. If the host vending machine is to the right of the Satellite Food Vending Machine, then replace existing "left" label with "right" label. 

 

Vending Machines - Suggested Placement 

Figure 4.1.  Suggested Placement 

 

Consult local, state and federal codes and regulations before installation of the vending machine.  

To minimize installation time and to avoid service problems due to improper installation, follow the instructions outlined in this manual. 

Position the vending machine in its place of operation no further than six feet from the power outlet or receptacle and check that the door will open fully without interference. Leave at least four inches of space between the back of the machine and any wall or obstruction for proper air circulation. 

CAUTION:  

Do not block the ventilating screens in front or in the rear of the vending machine. Always allow free ventilation behind a bank installation, so that exhaust air is not trapped. Failure to do so could result in a refrigeration failure. 

Level the vending machine, making sure all levelers are touching the floor. The vending machine must be level for proper operation. If it is properly leveled, it should not "rock" or "teeter" on any of the levelers. When the vending machine is level, the door can be opened to any position and not move by itself. Try the door half-closed, straight out and in a wide-open position before deciding that the machine is level. 

Remove all shipping brackets, tape and inner packing material from the vending machine. Operating the vending machine without removing the tape and packing material could result in damage to the vending machine.  

 

Grounding (Earthing) & Electrical 

 

Before connecting the equipment, the integrity of the main electrical supply must be checked for correct polarity, presence of ground (earth) and correct voltage. Repeat these checks every six months with the routine safety electrical testing of the equipment itself. To correct negative voltage, amperage, polarity, or ground (earth) checks, consult a licensed electrician.  

A noise suppresser has been installed in this machine to compensate for any mains signal noise that could interfere with the normal operation of the controller. 

WARNING: 

Do not use extension cords. 

 

230 Volt VenDING MACHINES

The power source must be 230 VAC (±10%), 50 cycle. 

·         Voltage Check: With a Multi-Meter set to check AC line voltage, insert one connector to the hot (live) terminal and the other connector to the neutral terminal. The Multi-Meter should indicate 216 - 264 VAC. 

·         Polarity and Ground (Earth) Check: With a Multi-Meter set to check AC line voltage, insert one connector to the hot (live) terminal and the other connector to the ground (earth) terminal. The Multi-Meter should indicate 216-264 VAC. 

·          Amperage Check: At the fuse box or circuit breaker panel, ensure that the fuse or breaker protecting that circuit is rated at 8 amps or greater.  

 

230V Terminal Location 

Figure 4.2.  230V Terminal Location 

 

NOTE 

The ground (earth) terminal is perpendicular to the other two terminals. See Figure 4.2. 

 

120 Volt VendING MACHINES

The power source must be 120 VAC (±10%), 60 cycle. 

·         Voltage Check: With a Multi-Meter set to check AC line voltage, insert one connector to the hot (live) terminal and the other connector to the neutral terminal. The Multi-Meter should indicate 108-132 VAC. 

·         Polarity and Ground (Earth) Check: With a Multi-Meter set to check AC line voltage, insert one connector to the hot (live) terminal and the other connector to the ground (earth) terminal. The Multi-Meter should indicate 108 - 132 VAC. 

·         Amperage Check: At the fuse box or circuit breaker panel, locate the proper circuit, and ensure that the fuse or breaker protecting that circuit is rated at 16 amps or greater. 

 

115V Terminal Location 

Figure 4.3. 115V Terminal Location 

 

NOTE 

The hot (live) terminal is always counter-clockwise from the ground terminal. The neutral terminal is clockwise from the ground (earth) terminal. See Figure 4.3. 

 

Connecting To The Host 

 

WARNING: 

Always disconnect the power before servicing. 

 

1.      Disconnect power to the host vending machine. DO NOT connect power to the Satellite Food Vending Machine. 

2.      Find the umbilical harness inside the Satellite Food Vending Machine. Connect the 12-pin and 15-pin connectors to their respective sockets on the bottom back of the Satellite Food Vending Machine. See Figure 4.4. 

3.      Remove the hole plug on the back of the host cabinet. Insert the host end of the umbilical harness through the hole in the back of the host. See Figure 4.5. 

Secure the umbilical harness to the host by installing screws through the attached strain relief plate. See Figure 4.6. 

4.      Loosen the four (4) screws and remove the Control Panel Cover. See Figure 4.7. 

Loosen the two (2) top screws of the Power Panel, lift up on the handle and carefully let it swing down to open. The Power Panel should remain attached and hinged to the cabinet. See Figure 4.8.  

5.      Route the umbilical harness to the control board. Do not route the harness through the Power Panel opening but use the opening to access the wire harness. See Figure 4.8. 

6.      Unplug the J-harness (P/N 4211433) from the control board terminal P6 and unplug its other end from the control harness. Discard the J—harness for now and store it for future use. Connect the control harness to the male terminals of the umbilical harness. Connect the female connector of the umbilical harness (Motor) connector to the control board terminal P6. See Figure 4.10. 

7.      Connect the umbilical harness (L Row) connector to control board terminal P6A. See Figure 4.10. 

8.      If iVend connector is already attached to control board terminal P7, then unplug the iVend™ connector from control board terminal P7. Install the Y-connector harness to P7. Connect the iVend™ harness to Y-connector harness. Connect the umbilical harness (Refrigeration) connector to other end of Y-connector harness. See Figure 4.10. 

If iVend™ connector is not attached to control board terminal P7, then connect umbilical harness (Refrigeration) connector to P7. 

9.      Connect the (Door Switch) connector to control board terminal P8. See Figure 4.10. 

10.  Go to the back of the Satellite Food Vending Machine. Find the power cord. Pull on the cord slightly to place the rubber grommet into proper position. 

11.  Re-install Control Panel Cover and close the Power Panel. 

12.  Plug the host vending machine and the Satellite Food Vending Machine into their electrical power source and turn on power. The Satellite Food Vending Machine power switch is located on the bottom left behind the filter. Refer to Figure 4.11. 

13.    Test the motors for proper operation. Refer to host vending machine service manual for controller instructions. 

 

Connect to Satellite Food Vendor  

Figure 4.4.  Connect to Satellite Food Vending Machine 

Insert Through Host Vendor Hole  

Figure 4.5.  Insert Through Host Vending Machine Hole 

Install Screw and Tighten Strain Relief Nut  

Figure 4.6.  Install Screw
and Tighten Strain Relief Nut
 

 

The umbilical harness must reach the top of the Control Board. See Figure 4.9. If more length is needed, then loosen the strain relief nut on the umbilical harness (see Figure 4.6). Carefully pull on the harness, then tighten the nut if enough length is achieved. Use the cable-tie (provided) to fasten the umbilical harness to the DEX bracket. Cut off excess cable-tie. 

 

Loosen Cover Screws  

Figure 4.7.  Loosen Cover Screws 

 

Route to Control Board  

Figure 4.8.  Route To Control Board 

 

Pull Umbilical to Reach Top Terminals  

Figure 4.9.  Pull Umbilical To Reach Top Terminals 

 

Controller Connections 

Figure 4.10.  Controller Connections 

 

Power Switch Located Behind Filter 

Figure 4.11.  Power Switch Located Behind Filter 

 

Anchor Plate Installation

1.      Unplug both Satellite Food Vending Machine and host vending machine from electrical outlet. 

2.      Anchor the Satellite Food Vending Machine to the host vending machine. See Figure 4.12.  

3.  Plug in the host and the Satellite Food Vending Machine.  

 

Anchor Plate Installation 

Figure 4.12.  Anchor Plate Installation 

 

LOADING INSTRUCTIONS 

 

To load products, lift the tray slightly and pull forward until the tray stops and tilts down. All trays tilt down for easier loading. 

Load products from front to back, making sure all items fit freely between the augers (also called helixes). See Figure 5.1. 

When finished loading each tray, make sure the tray is returned to its proper position. All trays must be pushed to the rear of the cabinet and properly seated in the "detent" position.  

Special Products

Place special care products in tray 6 (bottom tray) so that they are closer to the delivery box, and orient the products so that they fall bottom first. 

Product Ejectors

Product ejectors can be added to the end of the augers to help move the product out of the tray area. See Figure 5.2.  

 

Vending Machine product loading 

Figure 5.1.  Product Loading 

Vending Machine Product Ejectors 

Figure 5.2.  Product Ejectors 

 

FOR FROZEN FOOD SATELLITE VENDING MACHINE ONLY  

Make sure that the clear plastic shield is correctly positioned in front of tray 6 after loading the trays. The plastic shield is installed on tray 5 to prevent the possibility of falling vended products from trays 1 through 4 from bouncing off the delivery door and into tray 6. 

 

IMPORTANT: 

Do not attempt to force over-size items or packages into the spaces. Do not skip a space. 

 

Auger Timing

Each auger can be rotated in 20-degree increments, changing the auger position for a different "drop-off" point at the front of the tray. 

For dual-drive augers, the ideal timing is for the auger ends to meet at the center of the tray (left auger at 3 o'clock, right auger at 9 o'clock). 

Should you have trouble in vending odd-sized or odd-shaped items, auger re-timing can be accomplished on a trial and error basis as follows: 

1.      Disconnect power before servicing. 

2.      Pull the tray containing the auger to be re-timed forward to its stop. 

3.      Remove products from the tray. 

4.      Push down on motor retaining tab to release motor from tray. 

5.      Tilt motor back and lift up approximately 1/2" to disengage the auger hub from the retaining rib in the bottom of the tray. See Figure 5.3.  

6.      Separate the hub from the motor by pulling forward on the hub to disengage its spline from the motor's internal gear. 

7.      Rotate the hub and re-install by pushing the spline into the internal gear motor. 

8.      Replace the motor back to its original position on the rear of the tray while making sure that hub is correctly installed behind the hub retaining rib. 

9.      Push motor retaining tab into slotted hole  

10.  Load product and push tray into its vend position (locked onto its detent). 

11.  Re-connect power and test vend for proper operation. 

 

Vending Machine Auger Timing  

Figure 5.3.  Auger Timing 

 

Tray Spacing 

The trays can be raised or lowered in 1/2-inch (12.7 mm) increments to provide additional headroom for vending taller items. 

 

NOTE 

When increasing the space between two trays, a corresponding decrease in space of an adjoining tray will result. 

 

To change spacing, follow the steps outlined below: 

1.      Disengage the tray harness from the harness retaining clamp on the right side wall. 

2.      Disconnect the tray plug from its receptacle on the right side wall. 

3.      Lift up on the front of the tray and pull slightly forward (approximately 1/2-inch/13 mm) to clear the tray stop. 

4.      Pull the tray forward until it stops. Lift up on the rear of the tray and remove it from the machine. 

5.      Disengage both left and right tray rails from their corresponding slots on the left and right side walls; pull inward on the bottom front of each rail and pull its flange out of the slot. 

6.      Pull each rail forward to disengage its rear tab from the hole in the rear wall. See Figure 5.4. 

7.      Relocate both left and right walls by reversing steps 5 and 6. 

8.      Replace the tray by placing its rear rollers on the left and right rails and lifting up on the front of the tray as you push it back. 

9.      Install the tray harness plug into its receptacle on the right side wall. 

10.  Push the tray harness into its harness clamp. 

11.    Test vend the tray in its new position to assure that the tray harness plug is properly connected. 

 

NOTE 

Rails must be level from front to back and from right to left. 

 

Changing Tray Spacing 

Figure 5.4.  Changing Tray Spacing 

 

REFRIGERATION CONTROL 

 

Temperature Sensors

  

Sensor Function

 

Cold Food

Frozen Food

SENSOR 1

Monitors air temperature on inlet (front) side of the evaporator.

Monitors air temperature on the
inlet side of the evaporator.

SENSOR 2

None

Monitors temperature
needed in the Defrost Cycle.

  

To display the temperature sensor readings see instructions in Table 1.

 

Table 1. Display Current Temperature Readings  

Step

action

will Display

1

Go to keypad, press  0 .

-13F   -7F

SENSOR2 is on the left, SENSOR1 is on the right.

 

 

Host Controller Programming

The Frozen Food Satellite Vending Machine or Cold Food Satellite Vending Machine requires connection to the controller of one of the following host vending machines: Snack Mart VI, SM5700 or SM6 controller; and the host controller must have program 67185—3 or higher to enable a compatible HEALTH SAFETY feature. The program number will display upon startup of the host vending machines. 

 

Default Configurations

If the host vending machine has not been set to work with the Satellite Food Vending Machine, then the host vending machine controller must be set to  FROZEN ,  SLACK , or  FOOD  default configuration. Refer to Table 9 on page 2 for step-by-step instructions. 

 

IMPORTANT NOTE! 

Using the default configuration resets the entire controller program to display all menus, and options are reset to factory defaults. All prices are set to $.50 (or 10 times least coin value). Verify that the health safety [selection] range is set correctly. If iVend™ is present, then  OPTIC  must be turned on and optic selection  RANGE  must be reset.  TIME/DATE  will need to be reset. sensor1  PERIOD  and  DELAY  (temperature sensor1 defrost delay) will need to be reset. Refer to Table 6 and Table 7 for a listing of the factory default settings. Also refer to host vending machine service manual or Addendum 4212619 for a complete list of default settings. 

·          Cold Food Model 3162 can only be set to FOOD (32°F to 41°F). 

·          Frozen Food Model 3182 can be set to FOOD (32°F to 41°F), SLACK (15°F and below) or FROZEN (0°F and below). 

 

Table 2. Default Configuration  

 

Table 3. Optics  

Note: Turn on OPTICS only if iVend™ product delivery system is already installed on host vending machine. 

 

STEP 

DISPLAY 

 

 

1 

Press Service
Button  
n   

DIAGNOSE 

 

STEP 

DISPLAY 

 

 

1 

Press Service
Button  
n . 

DIAGNOSE 

 

2 

Press  A  B  A   

MENU 3 

 

 

3 

Press  A  B   

DEFAULT 

 

2 

Press  A  B ,  A . 

MENU 3 

 

4 

Press  B   

 SNACK   * 

 COMBO   * 

 CHILLED * 

CLO FRONT* 

 FOOD    * 

 SLACK   * 

 FROZEN  * 

 

Press  B  A . 

OPTIC 

 

5 

If CF-1000 Model 3162, then press  A  or  C  until FOOD is displayed. 

If FF-2000 Model 3182, then press  A  or  C  until SLACK or FROZEN is displayed. 

 

3 

Press  B . 

OFF 

 

 

4 

Press  B . 

OFF    * 

 

 

5 

Press  B . 

ON     * 

 

 

6 

Press  D  to save. 

ON 

 

 

7 

Press  C . 

RANGE 

 

6 

Press  D   

DEFAULT 

 

8 

Press  B . 

SR/ER  A-G 

 

7 

Press Service
Button  
n   

(Sales Mode) 

 

9 

Press staring row letter on keypad. 

Press ending row letter on keypad. 

 

 

 

 

 

Table 4. FF-2000 Model 3182 for Cold Food 

Note: If FF-2000 Model 3182 is for vending cold food (32°F to 41°F) products, then default configuration must be set to FOOD (32°F to 41°F) [see DEFAULT CONFIGURATION above] and set SENSOR2 as follows:  

 

 

 

 

10 

Press  D  to save. 

RANGE 

 

 

11 

Press Service
Button  
n   

(Sales Mode) 

 

STEP 

DISPLAY 

 

Table 5. Set Price 

 

1 

Press Service
Button  
n . 

DIAGNOSE 

 

 

 

STEP 

DISPLAY 

 

2 

Press  A  B ,  A , 

MENU 3 

 

1 

Press Service
Button  
n   

DIAGNOSE 

 

Press  B ,  C  C . 

SHUTDOWN 

 

 

Press  C  B  C . 

SENSOR1 

 

2 

Press  A  B  C   

PRICE 

 

Press  C . 

SENSOR2 

 

Press  B  B   

SELECT  -- 

 

3 

Press  B . 

OFF 

 

3 

To set selection price, press selection letter and number on keypad. 

To set row price press starting row letter and ending row letter on keypad. 

SELECT  A1 

 

4 

If ON is displayed,
go to step 6.
 

If OFF is displayed, then press  B  twice. 

ON    * 

  

 

 

 

 

 

 

 

5 

Press  D  to save. 

ON 

 

 

6 

Press  C . 

SET POINT 

 

 

7 

Press  B . 

33F 

 

4 

Press  D . 

A1$000.50 

 

8 

Press  C  repeatedly until -20F is displayed. 

-20F 

 

5 

Press numbers on keypad to set the desired price for selection(s). 

 

 

 

 

9 

Press  D  to save. 

SET POINT 

 

10 

Press Service
Button  
n   

(Sales Mode) 

 

6 

Press  D  to save. 

SELECT  -- 

 

7 

Repeat steps 3 through 6
for other selections.
 

 

  

 

 

 

 

 

8 

Press Service
Button  
n   

(Sales Mode) 

 

 

 

  


 

 

Table 6. Configuration Default Settings  

DESCRIPTION

FOOD

SLACK1 

FROZEN 

Auto-Reinstatement Mode

ON

ON

ON

Auto-Reinstatement Range
(Starting Row - Ending Row) 

A - L

A - L

A - L

Temperature Units
(F = Fahrenheit, C = Celsius) 

F

F

F

Sensor1 Mode

ON

ON

ON

Sensor1 Set Point (degrees) 

33F

5F

-12F

Sensor1 Delta (degrees) 

5F

10F

10F

Sensor1 Defrost Duration (minutes) 

15

30

30

Sensor1 Defrost Period (hours) 

2

12

12

Sensor1 Defrost Delay (hours) 

0

0

0

Sensor1 Manual Defrost

OFF

OFF

OFF

Sensor1 Health Safety Level
(Temperature Limits) 

COLD
(41°F / 5°C) 

SLACK
(15°F / -9°C) 

FROZEN
(0°F / -18°C) 

Sensor1 Health Safety Range
(Starting Row - Ending Row) 

H - L

H - L

H - L

Sensor2 Mode

OFF

ON

ON

Sensor2 Set Point (degrees) 

33F

50F

50F

Sensor2 Delta (degrees) 

10F

1F

1F

Sensor2 Defrost Duration (minutes) 

15

(Not available) 

(Not available) 

Sensor2 Defrost Period (hours) 

2

(Not available) 

(Not available) 

Sensor2 Defrost Delay (hours) 

0

(Not available) 

(Not available) 

Sensor2 Manual Defrost

OFF

(Not available) 

(Not available) 

Sensor2 Health Safety (Temperature Limits) 

(Not available) 

(Not available) 

(Not available) 

Sensor2 Health Safety Range
(Starting Row - Ending Row) 

H - L

(Not available) 

(Not available) 

Can-Bottle Mode

OFF

OFF

OFF

Can-Bottle Range
(Starting Row - Ending Row) 

H - H

H - H

H - H

Can-Bottle Depth

Double

Double

Double

Prices

All set to 10 x least coin factor

Motors

All motors configured with no errors

1. Slackening pre-cooked frozen food. 

 

Table 7. All Configuration Default Settings  

DESCRIPTION

SETTING

Prices

All set to 10 x least coin factor

Motors

All motors configured with no errors

Point of Sale Message

"YOU ARE GETTING HUNGRY
ITS TIME TO ENJOY A SNACK"

Service Menu Configuration

All menus restored

Diagnostic errors

Cleared

Accounting Reset-able Range 

Start row = "A" and End Row = "L"

Exact change Value

0

Unconditional Acceptance Value

0

All Combo values

0

All Combo ranges

Start selection = "A1" and End selection = "A1"

Bill Escrowing

Enabled

Force Vending

Disabled

Multiple Vending

Disabled

Free Product

Disabled

Maximum change

Disabled

Maximum Change Value

200 * least coin factor

Promotional Vending

Disabled

Promotional Vend Range

Start row = "A" and End Row = "A"

Language

English

Time Hours value

0

Time Minutes value

0

Time Date value

1

Time Month value

1

Time Year value

0

Daylight Savings

North American Rules

Shutdown

Disabled

Shutdown Range 

Start row = "A" and End Row = "A"

Shutdown Turn-on Times (1 through 4)

00:00 ( hours : minutes )

Shutdown Turn-off Times (1 through 4)

00:00 ( hours : minutes )

Shutdown Days (1 through 4)

All days are turned off

Discount

Disabled

Discount start time

00:00 ( hours : minutes )

Discount end time

00:00 ( hours : minutes )

Discount Days

All days are turned off

Discount Range 

Start selection = "A1" and End selection = "A1"

Discount Value

0

All Coupon and Token values

0

All Coupon and Token ranges

Start selection = "A1" and End selection = "A1"

All Reset-able fields

Cleared

 

 

Health Safety

The HEALTH SAFETY feature prevents the sale of perishable food if the air temperature inside the Satellite Food Vending Machine compartment rises above the health safety temperature limits (shown in Table 6 on page 2) for more than 15 minutes. The factory defaults for health safety level and range are automatically set when the default configuration is set, but the health safety range must match the product selection range of the perishable products being vended. See Default Configurations on page 2. 

 

NOTE: 

The time requirements for FROZEN or SLACK levels do not apply for a period of 75 minutes immediately following machine filling (door open state), servicing (service mode button pressed or door open detected), or a defrost cycle. The time requirements for the COLD setting do not apply for 30 minutes immediately following machine filling or servicing. 

 

IMPORTANT NOTE!  

The operator is responsible for setting the health safety at the correct level and selection range for the product being vended. 

 

Health Safety Test

1.      Disable Door Switch  

If machine is connected to a Satellite Controller, then place removable tape over the door switch (to simulate closed door) at least 75 minutes before performing the test (step 3). The door switch is located on the bottom right front corner of the machine. 

If the machine is connected to a snack machine, then open the host vending machine door. While host vending machine is still in Sales Mode,  

  

remove controller cover. Locate door switch harness connected to terminal P8 (located on top right corner of the controller). Unplug door switch harness from the controller (to simulate closed door). 

2.     Simulate Warm Temperature 

Open the door of the Satellite Food Vending Machine. Locate SENSOR1 on the back of the cabinet above the top tray. Remove the sensor and save mounting screws. Place the sensor in a cup of warm water and close door. 

3.     Perform Test 

Press  0  on the host keypad to check the temperature of SENSOR1. SENSOR1 is displayed on the right side of the display. Wait for SENSOR1 to get above health safety cut-out temperature: Frozen 0°F, Slacken 15°F, Cold 41°F. Wait 15 minutes and then vend a product from the cold/frozen food vending machine. If health safety feature (H/S) is functioning properly it will lock out vending in preset range and instruct customer to make alternate selection. If this test was started following a defrost or entering service mode it will take 75 minutes to go out on health safety (H/S). 

4.     After Test is Completed 

Reinstall the sensor to its original place using the mounting screws saved from step 2. 

If machine is connected to a Satellite Controller, then remove the tape over the door switch. 

If machine is connected to a snack machine, then reconnect the door switch harness to terminal P8 of the controller. 

 

Temperature Mode

The TEMPERATURE MODE is used to set the operating parameters of the sensors and the refrigeration unit.

To set the display temperature to Celsius or Fahrenheit, refer to instructions in Table 8.

Table 8. Celsius or Fahrenheit  

STEP        ACTION

WILL DISPLAY

1

Press service button  n .

DIAGNOSE

2

Press  A  B  A . 

MENU  3

Press  B  C  C  C .

TEMPERTURE

Press  B . 

DEGREE F

3

Press  B  to change.

DEGREE F *

4

Press  B  to toggle
between °C or °F.

DEGREE C *

5

Press  D  to save.

DEGREE C

6

Press service button  n .

(Sales Mode)

 

 

Frozen Cycle

If the refrigeration unit is turned off or the power is interrupted, the refrigeration unit will start after three (3) minutes provided SENSOR1 probe reading is greater than SENSOR1 SET POINT and ½ of SENSOR1 DELTA. 

When the DEFROST PERIOD (SENSOR2) is reached the compressor and evaporator fans are turned off and the heater is turned on. DEFROST PERIOD is unaffected by compressor cycling. 

If either the DEFROST DURATION or the temperature value of SENSOR2 reaches SET POINT, the heater will turn off and the compressor will turn on. If the temperature value of SENSOR2 is above 30°F, then the evaporator fans will remain off. If the temperature value of SENSOR2 equals 30°F (-1.1°C) or below, then the evaporator fans turns on and they will remain on until the refrigeration time period has expired or the door is opened (door switch contacts closed). 

 

Door Open

When the service door is opened (door switch contacts closed) the compressor and evaporator fans are turned off. When the service door is closed (door switch contacts open) the compressor will turn on only if off time is greater than three (3) minutes. The evaporator fans will turn on if the temperature of SENSOR2 is 30°F or below. 

If the service door remains open (door switch contacts closed) for 30 minutes or more, then the controller will treat it as if the door is now closed and turn on the compressor and fans as according to the settings. An error message  DOOR OPEN ERROR  is set by the controller. This message is cleared when the door is closed (door switch contacts open). HEALTH SAFETY is reset to the standard after filling timing upon a door closure.  

 

Defrost Cycle

  

Figure 6.1.  Defrost Cycle 

 

 

DURATION is the length of time of the defrost cycle. The compressor is off and the heater turns on to melt ice buildup. It can be adjusted in one (1) minute increments with a range of 10 to 60 minutes. Default setting is 10 minutes. 

PERIOD is the time from the start of one defrost cycle to the start of the next defrost cycle, adjustable in half-hour increments (0.5) from 0 to 24 hours. Default setting is 12 hours. 

DELAY is used to delay the start time of the first defrost cycle. DELAY default is 0 hours and is adjustable in half-hour (.05) increments from 0 to 24 hours. After the first defrost cycle the PERIOD time will control the defrost cycle. If low humidity conditions, defrost cycle every 24 hours is recommended. 

Example: 

·         The current time is 5:00 o'clock pm. Humidity is low so the machine will probably not get much frost. You decide that each defrost cycle should last 30 minutes. Duration=30. 

·         You decide to start the first defrost cycle at 2:00 o'clock am tomorrow morning. Since 2:00 am is 9 hours from 5 pm, then delay=9. 

·         And every 24 hours from the first defrost cycle and deciding that approximately 2:00 o'clock am is when few people will be using the machine. Period=24. 

MANUAL if turned on will start a defrost cycle. The length of time is determined by the DURATION setting. This will not effect affect the normal defrost period and the next defrost should occur as normal except if it is less than seventy-five (75) minutes after the manual cycle. If it is, then it is skipped for the period only.  

 

REFRIGERATION 

 

To change the refrigeration control settings see Refrigeration Control on page 2 of this manual. Also, refer to Health Safety feature on page 2 of this manual. 

 

Moisture & Liquid Indicator (Frozen Food Only)

A sight glass (located on the rear of the Frozen Food Model 3182) is used for viewing the condition of the liquid refrigerant. See Figure 6.2. In the center of the sight glass is a moisture indicator. The plastic cover is used to keep the sight glass free from dust, dirt and grease. 

¨       Bubbles indicate shortage of refrigerant or a restriction in the liquid line. 

¨       The moisture indicator within the sight glass is a porous filter paper impregnated with a chemical salt that changes color according to the moisture content (relative saturation) in the refrigerant. It is formulated so that it changes color at the moisture levels generally accepted as the safe operating range. 

·          A dark green color indicates the refrigerant is DRY. 

·          A chartreuse color indicates caution. 

A yellow color indicates a WET condition.  

 

 

Figure 6.2.  Sight Glass 

 

Refrigeration Troubleshooting

Know and understand how to service the unit and how it operates. Units may vary, but the basic operation is the same. Never guess at the problem; find the symptom before attempting any repair. 

 

NOTE 

Most refrigeration problems are electrical. 

 

CAUTION: 

Breaking the refrigerant joints or seals on this system voids the unit warranty. 

Failure to keep the condenser coil clean and free of debris voids the unit warranty. 

 

The sealed hermetic system should not be worked on outside the Factory Service Center. The three things that can go wrong with a sealed system and should be repaired at the Factory Service Center are: 

·         Low Charge - usually caused by leaks; look for oil around seals and welds. Unit will not cool properly. The capillary tube will be frosted before it enters the evaporator inlet tube. 

·         Restriction in Systems (unit frosts, then melts) - not cooling properly. 

·          Bad valves - unit does not cool properly; noisy compressor. 

 

Compressor Will Not Start

Compressor has no power: 

1.      Machine not plugged in. 

2.      Tripped breaker or blown fuse. 

3.      Faulty wall outlet. 

4.      Short or tear in power cord. 

5.      Thermistor circuit is open. Check with the Multi-Meter. 

6.      Improper wiring. 

7.      Low voltage: 5 % below. Check the power source with the Multi-Meter. 

8.      Overload defective: Trips too fast. Check overload with the Multi-Meter. 

9.      Start relay defective: Check start relay with the Multi-Meter. 

10.  Compressor has open windings. Check compressor windings with a Multi-Meter. 

11.  Defective refrigeration relay. 

Unplug power to the machine; remove the relay plate. Use an insulated jumper wire to short the wires on relay terminals 2 and 4 or 6 and 8; then restore power to the machine.  The compressor should start, indicating a problem in the control circuit.  

Check relay terminals 1 to 0 with a Multi-Meter. Should have 24VDC applied to them. 

No DC voltage: Check control board output terminal for a loose connection.  

 

Compressor Trips On Overload

1.      Improper voltage: 5-10% above, 5% below. Check power source with Multi-Meter. 

2.      Overload defective: Trips too fast. Check overload with Multi-Meter. 

3.      Relay defective: Won't open after starting. Check relay with Multi-Meter. 

4.      Compressor has shorted windings: Check compressor windings with Multi-Meter. 

5.      Short in other component: Isolate and eliminate each electrical component until short is found. 

6.      Compressor is too hot. 

·         Dirty condenser. 

·         Faulty condenser motor or blade. 

·          Restricted air flow.  

 

CAUTION: 

Condenser must be kept clean of dirt and debris to allow for proper air circulation. 

 

Noisy Or Vibrating Unit 

1.      Components rubbing or touching each other. 

·         Check fan blades and motor. 

·         Loose shrouds and harness. 

·         Copper tubing. 

·         Loose or unsecured parts. 

2.      Worn or aged grommets. 

3.      Compressor 

·         Bad valves 

·         Slugging 

·         Bad windings (See Figure 7.1 and Figure 13.1 schematics on pages 2 and 2 respectively.) 

·          Low Voltage  

 

Unit Short Cycles

1.      Thermistor defective or not mounted in the return air duct. 

2.      Defective control board. 

3.        Temperature setting set too warm. See "Temperature Mode" in the host vending machine Service Manual. Also refer to Health Safety feature in this manual.  

 

Unit Operates Long Or Continuously

1.      Thermistor defective or not mounted in the return air duct. 

2.      Refrigeration relay shorted. 

3.      Air flow restricted. 

4.      Faulty evaporator motor or blades causing coils to ice over. 

5.      Loose connections on evaporator motor. (One motor not running.) 

6.      Air flow blocked by product in front of evaporator or air duct openings 

7.      Gasket leak around door. 

8.      Excessive load: After loading, unit will run longer to pull out excessive heat from product. 

9.      Shortage of refrigerant or restriction. 

10.     Bad controller.  

 

Refrigerated Space Too Cold

1.      Thermistor defective. Check with Multi-Meter. 

2.      Refrigeration control setting too cold. See "Temperature Mode" in the host vending machine service manual. Also refer to Health Safety feature in this manual. 

3.      Refrigeration relay bad. Check with Multi-Meter. 

4.        Faulty control board.  

 

Refrigerated Space Too Warm

1.      Thermistor defective. Check with Multi-Meter. 

2.      Refrigeration control setting too warm. See "Temperature Mode" in the host vending machine Service Manual. Also refer to Health Safety feature in this manual. 

3.      Refrigeration relay bad 

4.      Faulty control board 

5.      Restricted evaporator space 

6.      Evaporator motor or blades faulty, causing the coils to ice over the evaporator 

7.      Condenser air flow restricted 

·         Plugged or dirty condenser 

·         Condenser motor or blades bad 

·         Blade stuck 

Condensing space restricted 

·         Unit placed too close to a wall. 

Compressor - bad valves 

Capillary tube will start frosting 8 to 10 inches past evaporator connection tube.  

 

Troubleshooting Circuits With Multi-Meter

See Figure 7.1 (page 2) and Figure 13.1 (page 2) for schematics and wiring diagrams. 

 

WARNING: 

Wiring diagrams must be followed as shown. Any miswiring can cause serious electrical hazard and potential damage or rupture component electrical parts. 

 

·         Check the power source. 

·         Use the voltage section of the Multi-Meter. Should measure within 5-10% above, 5% below. 

·         Check overload. 

NOTE 

Power must be off and fan circuit open.  

 

Compressor Schematic 

Figure 7.1.  Compressor Schematic 

 

Using the resistance section of the Multi-Meter, check terminals 1 and 3 for continuity. If no continuity is measured (infinity), overload may be tripped. Wait 10 minutes and try again. If still no continuity, overload is defective. 

 

·         Check relay (See Figure 7.1). Unscrew lead terminals and remove relay from compressor. (NOTE: keep relay upright). 

·         Check terminals 1 and S, or L and S with the Multi-Meter. Replace relay if continuity exists. 

·         Check thermistor with the Multi-Meter. 

·         Check compressor windings as shown in Figure 7.1 and Figure 13.1 schematics (pages 2 and 2). 

·         Check winding resistance with the Multi-Meter. If readings are not within 2 Ohms, the compressor is faulty. 

 

DOOR REMOVAL 

 

CAUTION: 

Removal and handling of the door may require at least two (2) persons to prevent personal injury or damage to your vending machine. 

 

1.      Open the door until you can see all three (3) Allen Head Screws of the Top Hinge Door Plate (as viewed from the top of the machine). See Figure 8.1. 

2.      One person should hold on to the door to prevent it from tipping while another person removes all three (3) Allen Head screws from the Top Hinge Door Plate. 

3.      Swing the Top Hinge Door Plate out of the way. 

4.      Tilt door slightly and lift door up until Bottom Hinge Pin clears Bottom Hinge Bracket. 

5.      Carefully set door aside and protect it from damage. 

6.       Reverse the procedure when re-installing the door. 

 

Vending Machine - Removing the Door  

Figure 8.1.  Removing the door 

 

REFRIGERATION UNIT REMOVAL  

(COLD FOOD ONLY) 

 

The refrigeration unit is a hermetically sealed completely self-contained modular unit charged with ozone-friendly refrigerant. Only the refrigeration unit for the Cold Food Model 3162 can be removed if there is a service problem. Removing the refrigeration unit for the Frozen Food Model 3182 is not recommended. 

 

CAUTION:

Do not place any object in the evaporator assembly area or inside the cabinet area that will block the airflow. This may damage the refrigeration system, which may void the refrigeration warranty.

 

1.      Unplug the power cord. 

2.      Open the door. Refer to Figure 9.1 on page 2. 

3.      Unplug the tray harnesses of the bottom two trays. Remove the bottom two trays. 

4.      Remove the door. Refer to instructions on page 2. 

5.      Remove the dust filter and kick panel. 

6.      Remove the delivery/evap cover. 

7.      Remove the delivery box. 

8.      Remove left and right retainer brackets. 

9.      Unplug the refrigeration harness on the right front side of unit. 

10.    Pull the refrigeration unit forward and lift out. 

Make sure foam gaskets are correctly installed on refrigeration unit before reinstallation. To reinstall the unit, follow the preceding steps in reverse. 

 

Vending Machine - Refrigeration Unit Removal 

Figure 9.1.  Refrigeration Unit Removal  

 

 

CARE & CLEANING 

 

WARNING: 

Always disconnect the power before cleaning. 

 

Cabinet Exterior

Wash with a mild detergent and water, rinse and dry thoroughly. Wipe occasionally with a quality car wax. Plastic exterior parts may be cleaned with a quality plastic cleaner. 

 

Cabinet Interior

Wipe clean with a cleaning solution of mild detergent and water. To eliminate odors, include baking soda or ammonia in the cleaning solution. 

The vend mechanisms must be kept clean. Use soap and water with great care so as not to get water into the electrical components. To insure proper vending keep delivery slide area free of dirt and sticky substances. 

All product contact surfaces must be sanitized once a month. Wipe clean using a 100 ppm chlorine solution or equivalent chemical sanitizer that is approved for use on food contact surfaces. Sanitizer/cleaner packets can be purchased from Vendnet parts department. 

 

Refrigeration System

Clean dust from condenser and screen in the front door with a soft bristle brush or vacuum cleaner. Remove any dirt or debris from the refrigeration system compartment. Remove and clean the condensation pan. 

Do not block the evaporator or any area of the airflow with product or supplies. 

 

STORING THE SATELLITE VENDING MACHINE 

 

Before storing the Satellite Food Vending Machine: 

§         Clean and sanitize the interior of the vending machine to prevent the possibility of bacterial growth and/or bad odor. See Care & Cleaning instructions above. 

§         Before closing the door, prop a block of wood or something similar against the front of the delivery door to keep the delivery door open. This allows for air to circulate inside the vending machine to keep it dry. 

§          Use a drop cloth or tarp over the machine to keep it clean during storage. 

 

BEFORE CALLING FOR SERVICE 

 

Please check the following: 

·         Does your machine have at least 4" of clear air space behind it? 

·         If the power is turned on at the fuse box, is the machine the only thing that doesn't work? 

·         Is the vending machine plugged directly into the outlet? 

WARNING: 

Extension cords cause problems. 

DO NOT USE EXTENSION CORDS. 

·         Is the evaporator coil free of dust and dirt? 

·         Is the condenser coil free of dust and dirt? 

·         Is the compressor free of dust? (A blanket of dust can prevent the compressor from cooling off between workouts). 

·         Is the circuit breaker at the fuse box reset? 

·         Are evaporator fans running? Fold a sheet of 8 1/2" x 11" paper in half from top to bottom so it is now 8 1/2" x 5 1/2". Place the paper in front of the evaporator coil and see if the evaporator fans will blow the paper away. 

·         Is the condenser fan running? Fold a sheet of 8 1/2" x 11" paper in half. Place the paper in front of the condenser coils and see if it draws the paper to it.  

·         Is the shelf in front of the evaporator coil clear? (No tools or other air-restricting items placed on the shelf). 

NOTE 

Setting the cold control lower does not accelerate cooling of product. 

 

If you have any questions, call VendNetä 

Ask for the Service Department. We will be happy to assist you.

 

International Service & Parts 515-274-3641

USA & Canada: Service 800-833-4411 · Parts 888-259-9965

Email: vendnet@vendnetusa.com · Web Site: www.vendnetusa.com

 

 

SCHEMATIC 

 

Vending Machine - Cold Food Schematic 

 

Figure 13.1.  Cold Food Schematic  

 

 

Vending Machine - Frozen Food Schematic 

 

Figure 13.2.  Frozen Food Schematic 

 

 

The contents of this publication are presented for informational purposes only, and while every effort has been made to ensure their accuracy, they are not to be construed as warranties or guarantees, express or implied, regarding the products or services described herein or their use or applicability. We reserve the right to modify or improve the designs or specifications of such products at any time without notice. 

 

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